The short answer
Activision describes an all-platform display issue: stat tracking continues. No restoration date is listed. Record which screen is affected and follow status updates.
Different symptom or still not fixed? Find the next check →Key facts
- Scope
- All platforms, Combat Record and Leaderboards. This entry does not explain unrelated progression or missing purchases.
- Official update / article check
- 2026-10-23 / 2026-10-24
Find your symptom
Start with your symptom. Skip steps that do not apply to your setup.
| What you see | What to check | Go to |
|---|
Fixes, in order
Continue this issue
Private notes stay in this browser. Nothing is sent automatically. Back up important notes on My Page. PC settings are never changed by this site.
Step 1|Identify the affected view
Keep a private record of the result. This is a check, not a guaranteed repair.
Time: About 3 minutes to check; downloads and fix availability vary · Risk: low
- Identify whether Combat Record, Leaderboards or both are affected.
- Record whether the display is blank, loading or showing an older value, along with the check time. Do not fill gaps with guessed numbers.
Results that did not fix the problem help the next reader too.
Step 2|Separate display observations from account differences
Keep a private record of the result. This is a check, not a guaranteed repair.
Time: About 3 minutes to check; downloads and fix availability vary · Risk: low
- Check that you are viewing the intended store/account without unlinking or relinking accounts.
- The screen cannot independently verify stored tracking data. Describe what is missing rather than declaring the record lost.
Results that did not fix the problem help the next reader too.
Step 3|Keep a concise record while awaiting updates
Keep a private record of the result. This is a check, not a guaranteed repair.
Time: About 3 minutes to check; downloads and fix availability vary · Risk: low
- Note the platform, mode and view so you can compare the same screen later. You do not need to play extra matches to recreate a record.
- Recheck the official entry and report the affected view and time if needed. Do not label the issue fixed before a relevant update or your own display check.
Results that did not fix the problem help the next reader too.
Avoid
- Do not delete saves or settings without a relevant official instruction.
- Do not repeatedly reinstall or repurchase the game as a presumed remedy.
Important cautions
- These are observation and reporting steps, not a tested cure. No individual improvement or fix date is guaranteed.
- TPM 2.0 and Secure Boot are separate PC requirements. Do not change firmware to treat these symptoms.
FAQ
Should I reset settings to recover my stats?
Do not reset settings just because figures are missing. The checked entry does not support deletion or reinstallation as a remedy for this display problem.
Sources
We checked these official pages and wrote the steps in our own words. Follow the publisher’s page if it has changed.
Activision: known issues, updated October 23, 2026Activision: editions and PC requirementsActivision: bug report formCall of Duty: Modern Warfare 4Japanese version of this page